Payment Policy

At Jacketex, we prioritize your security. We offer a range of safe, encrypted, and convenient payment options to ensure that your checkout experience is as smooth and secure as possible.

1. Accepted Payment Methods

To provide you with maximum flexibility, we accept the following payment options:

• Credit & Debit Cards: Visa, MasterCard, and American Express.
• Secure Online Gateways: All major payment providers available at our checkout.

2. Industry-Standard Security

Your financial safety is our top priority.

• All transactions are processed using Industry-Standard SSL Encryption and advanced security measures.
• Important: Jacketex does not store, see, or have access to your full credit card details. All sensitive data is handled directly by our secure payment processors.

3. Order & Payment Confirmation

• Once your transaction is successful, you will instantly receive an Order Confirmation Email containing your order number and full purchase details.
• If your payment is declined, we recommend contacting your bank or card issuer, as they can provide the specific reason for the failed transaction.

4. Currency & Pricing

• Currency: All prices on www.jacketex.co.uk are displayed and charged in British Pounds (GBP £) unless otherwise stated.
• Taxes: Listed prices are inclusive of all applicable taxes.
• Transparency: Any additional costs, such as shipping fees, will be clearly itemized at the checkout before you confirm your payment.

5. Fraud Prevention & Verification

To protect both our customers and our brand, Jacketex reserves the right to:

• Verify payment details before processing an order.
• Cancel or hold any transaction that appears suspicious or fraudulent.
• Request additional identity verification if necessary for high-value orders.

6. Resolving Payment Issues

If you notice a duplicate charge or believe there has been a technical error during your checkout, please reach out to us immediately. We are committed to resolving payment discrepancies promptly.