Shipping Policy

At The Americans Jacket, we strive to deliver your orders as quickly and safely as possible. We partner with reliable courier services like DHL, FedEx, and UPS to ensure a smooth delivery experience.

1. Order Processing & Shipping Times

Our goal is to get your jacket to you in the shortest time possible. Please note the following timeframes:

  • Order Cut-off Time: 5:00 PM (EST) — Monday to Friday.

  • Handling Time (Processing): 2–4 Business Days (Monday to Friday). (Includes order verification, tailoring, quality check, and packaging).

  • Transit Time (Shipping): 13–16 Business Days (Monday to Friday).

  • Total Estimated Delivery Time: 15–20 Business Days.

2. Shipping Costs

We believe in full transparency. All shipping costs are calculated and shown at the checkout page before you complete your purchase.

Shipping Method Estimated Total Delivery Time Cost
Free Shipping 15 – 20 Business Days FREE (Over the Value $99.99)
Standard Shipping 7 – 12 Business Days $14.99
Express Shipping 6 – 10 Business Days $24.99

Note:There are no hidden charges. The price you see at checkout is the final price.

3. Tracking Your Order

As soon as your order is shipped, we will send you an email notification containing your Tracking Number. You can use this number to track your package on the carrier’s official website. Please allow 24-48 hours for the tracking information to update.

4. Delivery Address & Changes

  • Accuracy: Please ensure your shipping address is correct at the time of purchase. We are not responsible for deliveries to incorrect addresses provided by the customer.
  • Address Changes: If you need to change your shipping address, please contact us within 24 hours of placing your order at sales@theamericansjacket.com. Once the order has been processed or shipped, we cannot change the address.

5. International Shipping & Customs

We ship our premium jackets worldwide. Please note that international shipments may be subject to import duties and taxes once the package reaches your country. These charges are the responsibility of the customer.

6. Wrong or Damaged Items

If you receive a damaged item or the wrong product, please refer to our Refund and Returns Policy and contact us immediately so we can resolve the issue.

7. Contact Information

For any shipping-related queries, please reach out to us:

  • Brand Name: The Americans Jacket
  • Email: sales@theamericansjacket.com
  • Phone: +13025602104
  • Business Address: 1207 Delaware Ave #3584, Wilmington, DE 19806-1345