Shipping Policy
At The Americans Jacket, we are committed to delivering your orders quickly, safely, and efficiently. As a dedicated apparel brand, we’ve partnered with globally trusted logistics providers to ensure your order arrives on time, every time.
Our Shipping Partners
To offer fast and reliable delivery, we’ve partnered with top-tier logistics companies including DHL, FedEx, and SkyNet. The choice of courier depends on your shipping destination, ensuring the most efficient and cost-effective service possible.
Headquartered in the USA, we collaborate with carefully selected production partners located in Pakistan, India, and Bangladesh, allowing us to offer high-quality, custom-crafted garments at competitive prices.
Shipping Methods & Delivery Times
We offer three flexible shipping options tailored to your needs and location:
1. Free Shipping
- Delivery Time: 20–25 business days (Saturday and Sunday not included)
- Cost: Free on all orders over $129.00
2. Standard Shipping
- Delivery Time: 15–20 business days (Saturday and Sunday not included)
- Cost: $19.99
3. Express Shipping
- Delivery Time: 7–10 business days (Saturday and Sunday not included)
- Cost: $29.99
Business days are Monday to Friday, excluding public holidays.
Note: Please note that order processing may take up to 3 business days. Once your order has been dispatched, delivery will occur within the estimated time frame based on the shipping method you selected at checkout.
Important Notice
Please note the following shipping restrictions:
- We do not deliver to P.O. Boxes, APO, DPO, or FPO addresses.
- A valid residential or commercial address must be provided at checkout to ensure successful delivery.
Order Tracking
Once your order is dispatched, you’ll receive a tracking number via email or SMS. You can use this number to track your shipment directly on the courier’s official website.
Please ensure your email and contact number are accurate to receive timely updates.
Possible Delivery Delays
While we aim for timely delivery, certain external factors may cause delays, such as:
- Severe weather or natural disasters
- Public holidays
- Incorrect or incomplete shipping addresses
- Customs inspections or clearance procedures
- Recipient unavailable at the time of delivery
If delays occur, we recommend using your tracking number for real-time updates directly through the courier’s website.
Need to Update Shipping Information?
Entered the wrong shipping address or contact details? Contact our Live Chat Support immediately. If your order hasn’t been dispatched yet, we’ll do our best to correct the information on time.
Customer Support
Our support team is available 24/7 to help with any shipping, tracking, or order-related questions. Your satisfaction is our top priority, and we’re here to assist you every step of the way.
Contact Us: info@theamericansjacket.com
