Shipping Policy

At The Americans Jacket, we are committed to delivering your orders quickly, safely, and efficiently. As a dedicated apparel brand, we’ve partnered with globally trusted logistics providers to ensure your order arrives on time, every time.

Our Shipping Partners

To offer fast and reliable delivery, we’ve partnered with top-tier logistics companies including DHL, FedEx, and SkyNet. The choice of courier depends on your shipping destination, ensuring the most efficient and cost-effective service possible.

Headquartered in the USA, we collaborate with carefully selected production partners located in Pakistan, India, and Bangladesh, allowing us to offer high-quality, custom-crafted garments at competitive prices.

Shipping Methods, Delivery Times & Costs

We offer the following shipping options:

Free Shipping:

  • Order Value: Orders over $129.00
  • Cost: $0
  • Handling Time: 1–2 business days
  • Transit Time: 14–18 business days
  • Total Delivery Time: 15–20 business days

Standard Shipping:

  • Cost: $19.99
  • Handling Time: 1–2 business days
  • Transit Time: 9–12 business days
  • Total Delivery Time: 10–14 business days

Express Shipping:

  • Cost: $29.99
  • Handling Time: 1–2 business days
  • Transit Time: 7–8 business days
  • Total Delivery Time: 8–10 business days

Note: Shipping timelines begin after your order has been processed and dispatched and business days are Monday to Friday, excluding public holidays.

Order Tracking

Once your order is dispatched, you’ll receive a tracking number via email or SMS. You can use this number to track your shipment directly on the courier’s official website.

Please ensure your email and contact number are accurate to receive timely updates.

Possible Delivery Delays

While we aim for timely delivery, certain external factors may cause delays, such as:

  • Severe weather or natural disasters
  • Public holidays
  • Incorrect or incomplete shipping addresses
  • Customs inspections or clearance procedures
  • Recipient unavailable at the time of delivery

If delays occur, we recommend using your tracking number for real-time updates directly through the courier’s website.

Need to Update Shipping Information?

Entered the wrong shipping address or contact details? Contact our Live Chat Support immediately. If your order hasn’t been dispatched yet, we’ll do our best to correct the information on time.

Customer Support

Our support team is available 24/7 to help with any shipping, tracking, or order-related questions. Your satisfaction is our top priority, and we’re here to assist you every step of the way.

Contact Us: info@theamericansjacket.com

Phone: +1437529186

Business Address: North Market Street 980, suite 950, 19801 Wilmington, Delaware, US